Check-in staff was helpful as we addressed 2 items. (1) room was open when we arrived (not locked) and (2) room heat was full blast and full fan so room was extremely warm.
Check-out staff and housekeeping for breakfast were not helpful, lacked courtesy, and very unprofessional. Breakfast was completely out of stock by 09:10 am and an inquiry to the front desk (Damian) led to an additional 30-40 minute wait for food items to be restocked. Neither employee acted with a sense of urgency, hospitality or helpfulness and in fact didn't seem they even wanted to be there. Damian became argumentative while I was checking out.
Also, hotel had 3 elevators and only 1 was working during our stay. Half the time it made it very difficult to get up and down from the 5th floor due to full elevators. Most often we had to use the stairs, however, when moving luggage it was very inconvenient.
We likely will not stay here again.