Always the most important is clean sheets and towels and they were, so no complaint with cleanliness. I did have the feeling that we got the “budget” room for people who reserve thru Expedia or Hotels.com. Our room was in the one-story wing by the parking lot. You could literally climb into our room thru the windows which couldn’t lock! Regarding security, the doors that led into our wing from the parking lot were unsecured and unmanned 24/7. We were uncomfortable with the lack of security. But the worst was the NOISE. The heater was controlled by an HVAC appliance in the room and sounded like we were on the runway of an airport. It was unbelievably distracting and because the weather was raw, rainy and cold, we had it running all night. Added to that noise, whenever you turned the bathroom light on, the exhaust came on as well. Just as loud as the heater and didn’t even do the job of exhausting the steam from our shower. We couldn’t put the bathroom light on at night without waking each other up. I’m hoping there’s a plan to renovate these rooms because they are a bad example of what Avon Old Farms has to offer. The breakfast was fine, the staff was lovely and it’s very conveniently located to West Hartford, Avon & Simsbury. Not sure I’ll go back eventho I travel to this area often but if I did, I would request a 2nd fl room and test the appliances for sound.