2/10 - Insatisfatório
30 de abr. de 2025
Poor Service and lack of integrity...
I recently stayed at the Hampton Hotels in Jacksonville, and I have to say, it was a thoroughly disappointing experience. For over $200 a night, I expected basic amenities, but was shocked to find that my room came without a TV remote. When I inquired about it, I was met with unhelpful responses from the staff, who claimed that there was no manager available to address my concerns.
To make matters worse, the air conditioning in the room didn’t blow cold air, making my stay uncomfortable. The lack of integrity from the hotel employees was frustrating; it felt like they were just dodging responsibility rather than offering any solutions. I left feeling deceived and undervalued as a guest. To anyone considering this hotel, I would recommend looking elsewhere for a more reliable and customer-focused stay.
I would like to request a follow-up regarding my recent stay at the Hampton Hotels in Jacksonville. The issues I experenced during my stay require the attention of upper management. I am seeking a call back from upper management to discuss my experience further and explore potential resolutions.
Troy
Troy, viagem em família de 1 diária
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