The property staff was very kind. The young man accommodated our very very late arrival (2 a.m.) and did so with polite manners and kind service. The downfalls: the property is in need of some renovation, water was ice cold during the night, it sèmes like they turn it off completely at night, so it was impossible to take a shower after a 13 hour drive in snow storms.
Also, scary fact, they lock the doors to the réception área at 2 a.m, making it impossible to access the front desk, and even worse: impossible to return inside if you step outside to your vehicle once the place is locked down. That was one scary experience in the middle of the night and winter. It’s the first time I ever came across a completely locked hotel with guests inside… finally, since I reserved a room with two bed and a sofa bed for 5 people, the norm would have been to prepare the bedding for the 5 th person using the sofa bed. However, the room was only made up for 4 people, without any sheets or blankets or pillows for the 5th guest. Retrieving that bedding got me locked outside at 2:30 am in -14 Celsius weather trying to get back to the reception area… while the young man was kind and serviable, we will not be returning to this property.
