The Westin Houston Medical Center

The best hotel I stayed at

Loved my stay here! Rooms are very spacious. Bathtub with separate shower was awesome. Friendly staff, very clean hotel

Friendly and knowledgeable staff. Clean and spacious hotel rooms. Great area.

Our stay at The Westin Houston Medical Center was very nice, we will return. A few local eateries, just outside the hotel, but location is very close to Rice Village, which offered several shops, restaurants and bars. Walkable area near Rice University and Hermann Park. Staff was responsive and friendly. Pool was very nice. In-hotel restaurant was pricey, food was good, but there are better options nearby. Valet service was also pricey, but very convenient. Only delay was as we headed out to the airport, very early (4am), so allow extra time during “off hours”. Everything was very clean, with extra precautions (mask, distancing) for covid.

Life is Zen at Westin Houston Medical Center. Though located in the midst of the busy city of Houston, Westin Houston Medical Center stunningly embodies an intimate niche of its own. Aesthetically enchanting, guests are greeted with exquisite art, decor and designs upon arrival. Professionalism is exemplary with each staff member, they take pride in ensuring guests are given VIP service. White glove clean, crisp linens, lavishly unique rooms overlooking spectacular night sky views, wondrously magical architecture and mindfully peaceful mantras strategically placed in various areas thoughtfully reminding each guest that at Westin Houston Medical Center everyone is beautiful, life is beautiful so sit back, relax and enjoy!

Parking way way too much of a cost, given that our family was there for medical care for a family member. Front desk workers were friendly and very helpful!

Very nice and love the fact I got to have my dog with me.

The only concern I had is when I asked for towels, I stepped into the bathtub and I heard my door open and close. Scared me to death because they actually came in my room to deliver the towels instead of leaving them at the door. Thank goodness I had the bathroom door shut.

When I first got there got my key and get off the 15th floor I smell nothing but dog piss all down the hallway once I went into my room it smelled the same way like someone tried to clean the carpet and didn't do it right from dog pest I told them at the front desk I was very dissatisfied with my room and the hallway leading to my room I will not recommend this hotel the anyone why are dogs and patrons put in the same room

We stayed at the Westin for a weekend getaway. While the service overall was very helpful and pleasant, we experienced a few organizational mishaps that were handled gracefully by the staff, such as being assigned the wrong room twice, not being informed at check in about COVID-related changes in room service, and having someone else's car mistakenly assigned to our room which caused minor confusion with the valet service. We also left our email address for an emailed receipt, but still have not received it over 24 hours after checking out. The service was otherwise top-notch, but I am not sure if I would stay here again before trying other hotels in the area.