Miss Sophie's Downtown

This place is excellent in every way. Super clean, comfortable, quiet and excellent service. Highly recommended.

The staff that help us to do the check in didn't give any information for the hotel just tell us come to the reception when we need help. As there are no reception in the building and no phone in the room, when I need one more chair, I need to go down to the other building to ask for it, but the staff didn't provide the chair on that day. Therefore, I need to ask again on the next day, then the other staff give us a chair. One of the staff was studdenly speaking Czech in the speaker around 2 minutes during the midnight, then no any staff explain what happen after that, we didn't know what happen and cannot fall asleep after that. Also, one of staff just take out the room chair without notices, and I try to go the number from the website and the booklet that they provide, but none of the phone numbers is correct, so I need to go down the reception to ask for it. On the check out day morning , someone just come to my room without knocking the door and notices, after that he saw us still in the room then he left, we were really shock. When we do the check out, we ask what happen, then the staff just told us is one of the staff just checking the room, make a mistake to come in to my room.