Holiday Inn Express Hotel & Suites Spence Lane

Didn’t spend much time in the room but the hotel was perfect for trip we were on.

Place smells like mildew. Very discomforting to stay with that smell in the rooms.

I've stayed at many locations with this chain because they are usually suitable for the price paid. This location had problems. Our bathroom had no drain plug in the bathtub. The screen filter for the sink faucet was missing, so water went everywhere. The provided hair dryer was dead. Probably the worst thing was the fact that everything that could absorb moisture in the room was damp. I left paper money on the nightstand before bed. When I woke up, the money was damp, and so was our clothing. Carpet in the hallways and room was uneven and bumpy. Will not stay at another Holiday Inn Express because of this.

Parking here was horrendous. I couldn't easily get my car out of it's parking spot because every spot was taken...no room to maneuver. Also, ignorant other guests letting their door slam at all hours of the night! You would think hotels would have a solution for this by now!! Wtf

We actually did not stay here for one reason. We came in from Chicago for a girls weekend and we were looking forward to using the pool during the day before hitting the town. Upon arrival, we were notified the pool would be out for at least the weekend. Andy, the manager advised we could use one of their affiliated hotels to go swim at. We ended up switching our stay to the Four Points Sheridan so that we could utilize the pool.