2/10
We had multiple issues with the hotel. Most were basic things which are expected clenliness was the main issue.
The bedsheets are yellow and stained when we got to our room. This was particularly annoying as they asked for a deposit to ensure we did not stain the sheets. We contacted hotels.com who struggled to help us due to the phone lines being un manned by the hotel staff. There were also about 8 phine numbers non of which were useful. When they finally offered us to move rooms they showed us an upgraded room which still had stained walls and sheets. Additionally there was a stench from the shower which would not go and only got worse with running water. The water was also only cold with no warm or hot.
In addition the pool was not clean and half empty when we arrived.
The wifi did not work at all.
We checked out after one night and went somehwere else with no refund.
Alistair
Viagem com amigos de 3 diárias