There were no bags in the trash cans and the hand soap and conditioner were almost empty when we first got there. I had to call 2 times for more hand soap before it was brought. Walls were a little bit thin and we could hear a kid screaming next door from 7:00 am to 8:00 am. Otherwise room was clean and comfortable and the view was awesome. The breakfast buffet was really impressive and delicious, but it's not included in the cost of the room and is expensive. Plus you're serving yourself all the food except for the beverages, which a waiter has to bring to you, and then you must give a tip, 18%, which they include in the bill automatically. The last day we ate breakfast sandwiches at the cafe in the hotel instead of going to the buffet, which was about half the price and still really good food. We had dinner two nights at the Trails End cafe. The first night we had a great meal there and service was really good. The second night something went wrong and the wait was insane. We had to wait 40 minutes to get a table, and then after getting seated and ordering we waited another 45 minutes just for the appetizer. As skiers, the location of the hotel right on the slopes was perfect. We were able to go straight out of the hotel door, put on skis, and get on the ski lift right there, which was fun and extremely convenient. Overall, despite a few flaws, we had a good stay.