Check in was ok , I was checking in with my medical service dog and did email documentation to front staff person ( Cynthia ) .
She was ok, could have provided a bit more customer service but perhaps she was at the end of shift .
All the other staff people were very kind , helpful and nice .
This hotel is dated , rooms ok, but need updates .
The dacore is ok . The carpet is ok. The furniture really drab and the pull out couch is awful . I did not use but it looks like something from a garage sale .
However , the bed was comfortable and black out shades worked .
It was quiet and breakfast was fine ( had some fresh stuff ( eggs , fruit ) . But no plain yogurt .
It was free so no major complaints .
Lisa( working at breakfast buffet ) was very helpful and a joy to deal with .
I made the mistake of not booking the newer Hampton inn (south Naples ) .
It’s newer , modern and more Amendies