After reserving the room via the app, I tried calling the property for 5 or 6 hours and not once did anyone answer. When I arrived at the property, I was informed of a $25 deposit. I asked through chat and tried calling for the specific reason. The person working said the $25 deposit was mandatory. And, to make matters worse, he sat there and watched me struggle to find the money until almost 3am, when I finally got into my room. Then, the next morning as I'm going to check out, I'm informed by the office that I will not be getting my deposit back because a young woman THAT HAD NOTHING TO DO WITH RESERVING OR PAYING FOR MY ROOM SAID SHE WAS RUNNING LATE LEAVING. BECAUSE THEY GAVE HER EXTRA TIME TO LEAVE, THEY KEPT MY DEPOSIT. This was nothing but a money grab akin to flat out theft. The second that happened, this hotel stopped existing for me and I will never consider staying there again and I will do everything I can to convince others to look elsewhere. ITS ONE OF THOSE PLACES THAT WILL FIND ANY REASON TO KEEP YOUR DEPOSIT, INCLUDING JUST FLAT OUT STEALING IT FROM YOU. LOOK ELSEWHERE. DO NOT STAY HERE!