6/10 - Bom
18 de dez. de 2025
Upon arrival we were told the resort was in a state of transition, and it showed. Certain resort areas are under construction, and while many things are new, they don’t seem fully finished. For example, there is insufficient lighting between the parking lot and the rooms.
The room we stayed in seemed new but was constructed haphazardly. The door to the shower area could not stay open because the rail it was riding on was uneven. The glass shower door itself was stuck in its track and was difficult to move. The provided soap, shampoo, body lotion, etc., were of low quality. We had to climb onto a sofa to turn on a major standing light.
Housekeeping did not clean the room unless specifically asked, and even then the service was incomplete (for example, dirty glasses were not replaced).
On the positive side, the gym is nicely equipped, and the jacuzzi is large. The resort clearly has potential, but it needs stronger management and attention to detail to reach it.
Rina
Rina, viagem de 4 diárias
Avaliação de hóspede verificada da Hoteis.com
