Much better than I thought it would be. Elevators ran (they are tiny), they kindly comped a frig, staff was always helpful. The fellow who ran the stand was helpful and generous.
The reviews had me scared and so I called to check. They assured me they were working but when I explained my 92 year old mother was coming, they also put us on the 3rd floor just to reassure us, and threw in the refrigerator.
Our bathroom was spotless and huge with a shower and a tub with jacuzzi.
The white olive restaurant next door was one of the best meals we had in New York City, and we grabbed milk shakes at the 5guys next to that a few times.
There is a Pret a Manger at the end of the block, and across the Ave of the Americas a Le Pain Quotidien.
And a small deli that turns out to be a complete grocery store.
going the other way a block and 1/2 you catch a M bus to the Met, the Neue Gallery (go to the cafe - so good the locals eat there!) and the Frick.
Of course MoMa is a block from the hotel.
I am recommending it to all my friends. Inexpensive (for NYC), Roomy (for NYC), Clean, great towels, pillows, and sheets.
It was in the mid 90's when we were there, but the air conditioner worked a charm.
Cons - Seating area furniture stained with ripped veneer.
The smart TV wasn't.
Pros - Location, room size, cleanliness and PRICE!!!