If you are looking for a hotel with a reliable shuttle to the Denver airport, look somewhere else. Because of a delayed flight, I arrived at the airport just before 2 am. I called the hotel for what they advertise as a 24 hour shuttle. The manager told me where to go for pickup and said the shuttle was on its way. 30 minutes later, I called back and was told the shuttle would not be there until 3:15. Turns out the shuttle ONLY picks up at the airport if it also has someone to drop off. The shuttle only runs on the hour. If he hadn’t lied to me, I’d have just called an uber and got an extra hour of sleep
When I finally arrived at the hotel at 3:30, NO ONE was at the desk (despite having talked to the manager on duty TWICE on the phone). I rang the bell AND called the hotel and stood in the foyer until the shuttle driver saw me standing there and went go track him down for me. On the shuttle ride back later that morning, the driver turned into the wrong lane into the long term parking lot and had to circle back around the airport for the drop off.
It was the most incompetent group I’ve ever dealt with.