Hampton Inn & Suites Nashville-Airport

Staff was unfriendly, but room was clean and comfortable

When we first arrived the first room we were assigned to the door to the room was wide open, so we were assigned another room that was nice. The staff was really great. Very sweet and very helpful. The gentleman up front during the day is an asset to the hotel.

The beds are AMAZING! I fell asleep immediately and woke up 7 hours later in the exact same position! Wonderful breakfast and all of the employees are nice.

Internet was slow and most of the time it was on and off. There was no explanation for the extra deposit charge during check in. I found it out at check out.

Not bad! Not the best stay, but not the worse. The shuttle man was very kind and friendly! Had a couple issues with check in, and our tv didn’t work, nor did our door lock without slamming it. Pipe mold came from the handheld shower head when we first turned it on (handicap accessible for my mom). We didn’t hear the airplanes as much as expected so that was nice! But we did hear loud music and bass from vehicles at 4am... overall, it was convenient, close to the airport, and clean. I’d stay here again if I needed to.

I was especially grateful to the night clerk (didn't get his name) who was on duty at 4 am on Dec. 16, 2020. He drove us to the airport, and then as I frantically called to ask him to bring the computer bag I had left behind, he did, only to miss me as I missed him. When I frantically called back he brought it right to me. In the long run, I had no trouble making the flight, but I don't know what I would have done if he hadn't helped me. Thanks.

Person at the desk was rude. I have booked 1 night and re booked 2 more nights for flying back to Nashville. After seeing how unwelcome the staff was (who worked on 11/25 10:30pm ish) I cancelled my booking to go somewhere else

I loved the place. It’s very clean and the beds are so comfortable. Tho the receptionist or people at the front desk (2 of 3) looked like they don’t want to deal with people. They acted like they were doing me a favor. I wouldn’t go back, If it wasn’t for the cleaning and the rest of the staff treat me (like maids and the shuttle driver so amazing, five stars for them)

This Hampton Inn is definitely not as nice as most others I have stayed in. The walls were paper thin. Very limited breakfast because of the pandemic. Just a little run-down overall for the price.

The place was very clean and nice. Very spacious. The park and fly was very convenient. Would definitely stay there again.