Lots of rooms available in a great location, one short block off Bourbon Street. Our room was towards the back of the hotel, which included a pretty significant distance from the lobby and climbing of stairs with luggage. For us that was not an issue but can see that as being one for an older individual. We were able to check-in early following our cruise which was significantly appreciated. Had a room not been available, they would have held our bags until able to check-in which was a huge bonus. The receptionist at check-in provided great suggestions when asked for input. A discount card was provided to each of us for 50% a drink at the 21st Amendment Bar, which was a nice little perk. However, with my booking since I am a VIP member, we were supposed to receive a bottle of wine, however that did not happen, nor was anything mentioned at check-in about how to obtain. I assumed it would be in our room. Upon our return from a night tour, the evening receptionist and security guard were very pleasant and helpful with information as well. If/when we come back to New Orleans, we will definitely look into booking Hotel Mazarin and suggest it to our family and friends.