I am used to the Comfort Inn & Suites hotel Chan all over the West. Multiple states and they all have been lovely, clean, and a great experience. I figured that since this hotel within, Utah was the same chain, that it would be the same if not closely similar-I couldn’t have been more mistaken in assuming that. This was our first and last time staying at this hotel in, Utah. There were a half dozen things in the room that were broken. I asked for the maid service to come take out my trash and dirty towels while we were away from the room during the day and they did not. Then, on check out morning as we were packing, the maid service knocked on the door wanting to clean and I asked for them to wait until check out time, which was 11 am. The next time we are Utah, we will be using a completely different hotel. I’m grateful for all of the other Comfort Inn & Suites experiences but this one in particular…was atrocious.