My high school friend and I (two adult women) took our first trip to Japan and had a great stay at this hotel in Tokyo. We arrived late via train from Narita and walked about 8–10 minutes from Hamamatsucho Station—it's safe and walkable even at night, though I recommend a taxi, especially with luggage. The hotel does offer a shuttle, but we chose to walk to the station each day for sightseeing.
The concierge was very helpful and suggested the Tokyo city sightseeing bus. We did all three color routes over two days without getting off—an amazing way to get familiar with the city before exploring on our own. Our room had an incredible view of the Rainbow Bridge and Tokyo Bay. Watching the sunrise with a cup of espresso in hand (coffee pods and water replenished daily) while chatting with family back home was a lovely way to start each day.
The room was clean, quiet, and stocked with all essentials—towels, toiletries, bottled water, and a coffee machine. Breakfast was a highlight: healthy options like yogurt, fruits, salads, juices, eggs made to order, and Japanese dishes. As non-pork eaters, we still had plenty to enjoy.
After a long Mt. Fuji day trip, we used in-room dining for soup and fried chicken, though it wasn’t to our taste (very different from what we’re used to). Staff kindly arranged a timely taxi to the Shinkansen station for our trip to Osaka.
This is a well-maintained, truly 5-star hotel. Get the bay view room—you won’t regret it!