2/10 - Insatisfatório
18 de jun. de 2025
worst experience ever.first, we were double charged ( no refunds) we had no wash cloths for bathing. this is not their fault, i guess, but we had a neighbor that got real loud yelling at 3 a.m. which was heard through an adjoining room door. when we returned from a hard and long day of work for our second day, first, the key did not work, and i had to go back to the front desk and wait for them to verify who i was and reprocess a key. when we entered the room the bed was not made and no clean towels. we are an elderly couple who just wanted to sleep, but i am sure a lot of customers would not want to sleep in a bed that had not been changed from the night before. i had to go back to the desk to request clean towels. they said they would be delivered, which took an hour and a half,at 11:30 p.m., and a phone call on my cell, since the room phone did not work. i have had better experiences at budget hotels, and expected a much better stay at a ramada and windham.
David
David, viagem de negócios de 2 diárias
Avaliação de hóspede verificada da Hoteis.com
