6/10
Our stay was alright, I may have missed the detail stating there is a $100 deposit due at check-in but needless to say it was unexpected & really took a toll on the Budget we had planned on for this trip, cutting us extremely short on funds for the weekend.
The a/c unit wasn't working properly & our 1st night was a little uncomfortable since the room was warm. The toilet seat kept popping off, I called the front desk Friday morning before we left for the fields to report it & they said they'd send maintenance up to check it out. Our stay was for a Softball tournament & we'd be gone all day so that was fine, it wasn't "urgent". When we got back that night though, the room still felt the same. Temperature on the a/c was at 61° but didn't feel like it at all. I called the front desk as soon as we walked in & they did not know if maintenance had been by, they were unaware there was an issue but offered to move us to the room next door, 231. So we did & it was a more comfortably cooler sleep that night, my husband & daughter went to the front desk in the morning & turned in the keycards for room 229, grabbed some breakfast & we left again on Saturday for another day at the fields. I received a call later from the front desk asking if we were still guests or had we checked out? I clarified what happened.
We returned that afternoon & the room hadn't been cleaned, it was exactly how we left it & no new clean towels. We were too tired to bother with it though, just used the same ones
Clarissa
Viagem com amigos de 3 diárias