4/10 - Razoável
30 de jul. de 2025
Hotel Iris has potential even though it’s owners
We have visited Hotel Iris four times over the past four years, but unfortunately, our most recent stay left us deeply disappointed. It was evident that the overall quality of the hotel has declined significantly compared to previous years.
The food, once a highlight of our stay, was noticeably worse this year. The variety and taste have both deteriorated, and the only dessert consistently available was watermelon. While Greek watermelons are undoubtedly delicious, one does expect more than a single option for dessert at a hotel.
Housekeeping was perhaps the most concerning aspect. During our seven-night stay, the bed linens were not changed even once. The only routine cleaning involved replacing the towels — and even that was neglected for an entire day, requiring me to personally remind the staff.
The most unpleasant part of our experience, however, was the constant presence of the two elderly owners. Rather than enhancing the atmosphere with their experience or hospitality, they created a tense environment by openly displaying frustration — not only toward their own staff but also toward the children enjoying the pool or the small playground. While it is understandable that children may sometimes need guidance, the manner in which these owners acted lacked both pedagogical understanding and basic respect. They did not come across as concerned caretakers, but rather as grumpy figures who seemed irritated by the presence of joy and playfulness.
Hotel Iris has potential,
emre
emre, viagem em família de 6 diárias
Avaliação de hóspede verificada da Hoteis.com
