The staff was nice, especially the couple there in the morning, you can tell they care and are passionate about customer service.
However, the hotel is not very accessible. There’s only one elevator all the way at the end. So if your room is on a different floor on the front, you’ll have to park in back, go up the elevator, and walk the entire length of the hotel to get to your room ( or wheel your wheelchair, luggage, etc. the rooms were updated but the bathroom was NASTY smelling and there’s no amount of money you could pay me to bathe or shower in that tub. The rest of the room looked extremely clean. The mini fridge smelt like vomit though so we didn’t open it. We literally put food in there then decided to leave it there rather than open it up again. The beds were by far the most comfortable beds at any hotel or at my house I’ve ever been in. Linens were clean and fresh. Breakfast was ok, standard hotel breakfast, but the juice was DISGUSTING. The floors were all wood in the rooms which we liked. The rooms were very dim / not lit even with all lamps on. Lastly, the air conditioner was LOUD and didn’t get the whole room cold, just the one by the sc.
oh also the elevator needs its floor repaired or replaced. The tiles inside were cracked and broken so not an even surface that may inhibit wheelchair usage or rolling luggage.