4/10 - Razoável
5 de mai. de 2026
Hotel is neat and clean seemed very nice. Then the room was hot! I turned the air conditioner on and we went to dinner. Two hours later it was still hot and the air conditioner sound like a B52 Bomber taking off! I called the front desk and was told " sorry there is nothing we can do". I asked for another room and was told they didn't have any empty rooms. In the morning I went down to see about getting a different room for that night and the young lady was very sweet and helpful she told me they had several rooms available and was happy to move us. Crappy nights sleep and working 12 hours is not fun. I will say that the young lady taking care of Breakfast was friendly and made sure everyone had what they needed and kept everything Clean and stocked up for everyone even though it was fairly busy. Pool was cold but clean and the hot tub was very nice. Biggest problem obviously was broken air conditioner and dishonest workers at night. Also I received a text from hotel manager asking about our stay and I gave him all the information and never heard back! Guess the Manager needs to be trained by the Young lady working the front desk in the morning!
MIKE
MIKE, viagem em família de 2 diárias
Avaliação de hóspede verificada da Hoteis.com
