* Doors to each bulding do not securely lock. (Card readers on all doors but you can pull each door right open.) Anyone from outside can access the hallways that lead to the guest rooms.
* One of two elevators broken and blocked off. The working elevator was very loud and door slow to open.
* Hot tub was broken and completely blocked off with yellow tape.
* Can of beer in the refrigerator from prior occupant.
* Discovered A/C was broken after fully unpacking, went to dinner, came back and we had to move down a full floor to a different room at 10:30 pm as the compressor was broken on the unit.
* Keys did not work the second night had to be reprogrammed by front desk person (Joseph) who was very rude to my daughter and I.
* At Checkout: we asked to speak to manager and it was the same desk person from the 2nd night key fiasco. He got very argumentative, and after 5 minutes of asking to speak to manager, was told one was not on property. Joseph continued to be rude, words were exchanged, and it turned into a loud argumentative conflict in front of guests checking out. The only saving grace was the front desk clerk Brittanie - who was SUCH a pleasure to work with and kept apologizing for his inexcusable behavior - she was the one who ultimately provided contact names and e-mail addresses for the management since he refused. Absolutlely THE worst experience I have ever had at a hotel in my life.