I booked this hotel on Hotels.com and was looking forward to it due to the images displayed on their site and on hotels.com. Unfortunately, those images are all renderings and very misleading. The hotel itself is in a not great location (it's fine). The real problem is everything else. I booked a 1 bedroom suite and when I walked into the room there was a bad stench, locker room, mildew smell that I could not get away. It was worsened by bad air freshener trying to mask it. I opened the windows which were filled with dirt and dust and I believe had never been cleaned.
When I went to lay on the bed, I sank in all over the place. The mattress felt as though it had been carried over from the old hotel before they renovated or shipped from another location that had likely closed. It had definitely been used for multiple years. The duvet did not have a sheet over it and it had a bad mildew, dirty laundry machine smell to it that was so repulsive to me. Like layers of previous guests sweat. When I went to lay down, the pillows had the exact same smell. If I turned the AC off, the mildew smell from the bed would takeover the room. I called and asked for new pillows and a duvet. 2 of the 4 new pillows