I stay in many hotels in the UK and Europe and frankly, many of them are not up to the standard you’d expect, so reading some of the not so positive reviews for this one I was already expecting very little but due to the proximity to my teams work location for the week I decided to risk it. While the external appearance suggested I was right to be apprehensive, resembling something between a dark and foreboding prison and an unloved office block, from the minute I entered the reception with it’s lovely smell, the happy to help smiling reception staff and the functional but very clean room in the first floor my concerns vanished and after a week in their care I can say I’d happily recommend Alterns and will stay again if I return to the area. I didn’t use the Health club but colleagues did and reported positively on it’s facilities and appearance, we only ate in the restaurant once and the food was exactly what you’d expect from such a hotel. Improvements? Better exit signage and surfacing for the ample sized car park, more accessible power socket by the bed (hidden behind table), some noise from happy residents on a couple of evenings (room was close to stairs) but really, nothing significant. Thank you Alterns, I’ll be back 😁