Avaliação verificada
8/10 - Muito boa
Stewart
29 de out. de 2026
We booked a 15 night stay at the Gallery to celebrate our 35th Wedding Anniversary. The hotel is well placed in Nai Harn and has large spacious rooms with great beds to match. The pool area is beautiful and for our trip in mid October, we had it very much to ourselves as the hotel was quiet. The only issue we had was one not feeling particularly welcome. On check-in, we were required to pay a security deposit of 2000 BHT in cash, ‘just in case we damaged the room’. Towards the end of the holiday, when returning from the pool, we were challenged by staff in reception, wanting to know where ‘the missing teaspoon was’ followed by’ if it is missing we will have to charge you’. We told them it must be in the room as we had not taken it anywhere. We were then escorted by staff to return to our room, only to find it was there all along! Nice hotel with the wrong approach to customer service.





















