2/10 - Insatisfatório
26 de out. de 2025
Check-in was okay, and the valet service was excellent — very prompt and professional. However, our overall stay was disappointing. We requested towels twice and never received them. Eventually, we had to go down to the front desk ourselves to get them. Our room was not cleaned during our stay, and the TV did not work properly — it kept cutting off. When we reported it to the front desk, the staff said there wasn’t much they could do, though they did contact the engineer.
The overall cleanliness of the room was acceptable, but one of the elevators was out of order, which was inconvenient. Considering these issues, our experience did not meet expectations, especially for the price and reputation of the hotel.
Rickie
Rickie, viagem de 2 diárias
Avaliação de hóspede verificada da Hoteis.com