6/10 - Bom
29 de ago. de 2025
Room was clean and comfy- pool was NOT
I gave 3 stars for cleanliness because of the pool area. The room itself was very clean, comfortable and nicely sized. The pool area had a few rather gross situations going on which staff had to be alerted to by several people. The pool bathrooms had water flooding the floors which people from the pool were walking through. At first, it seemed like it might be from all of the pool goers wet foot traffic but we soon realized it was a toilet/ plumbing overflow as there was visible human waste all over the floor. A similar situation was being discussed by people sitting next to us at the kiddie pool area/ splash pad. The pool was crowded which we understood for a weekend in the summer, but they really should be more heavily staffed and attentive especially to handle human health/ safety issues. The "resort fee" is also annoying...and it doesn't include parking so you are getting hit with a surprise $80-90 per day extra charge upon check in. Just include it in the price of the room and stop being sneaky!
Julia
Julia, viagem em família de 1 diária
Avaliação de hóspede verificada da Hoteis.com
