We stayed at this property for three nights and, unfortunately, had several disappointing experiences.
To begin with, the exterior doors to the buildings remained unlocked throughout our stay, raising serious safety concerns. Additionally, basic cleanliness standards seemed to be lacking. The floors were never mopped during our visit, and housekeeping only serviced the room once in three days.
Communication with the front desk was also a challenge—calls often went unanswered, and any requests were met with minimal assistance. For instance, the provided toiletries included only mini bottle of shampoo and conditioner (aprox 2oz. each max) which is entirely insufficient for two adults over a three-day stay.
The room itself showed signs of neglect, including a noticeable presence of spiders. It was also clear that the property is outdated. Photos posted online appear to be decades old and do not reflect the current state of the hotel—especially the pool area, which looks worn and poorly maintained. We were told the outdoor pool and jacuzzi were closed, yet guests were still using them. When we brought this to the attention of the front desk, there was no response or concern. The jacuzzi in particular was dirty and not in usable condition.
Breakfast was extremely basic, consisting only of waffles, yogurt, coffee, and juice—bare minimum for what is advertised as an amenity.
On a positive note, the front desk staff was generally polite, but nothing out of the expected.