AvaliaƧƵes sobre Sonesta ES Suites Colorado Springs
AvaliaƧƵes
8,4
Muito bom
Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
8,8/10
Limpeza
9,0/10
ServiƧo e funcionƔrios
8,0/10
Comodidades
8,2/10
CondiƧƵes e instalaƧƵes da propriedade
7,6/10
Cuidado com o meio ambiente
AvaliaƧƵes
10/10 - Excepcional
12 de jan. de 2025
It was nice and convenient for me, but shower rod was falling down so taking a shower was not recommended and dish washer was not attached to anything so when I opened the door, it came out and couldn't really be loaded. A little maintenance is needed on some of the rooms....
Gary
Gary, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
12 de jan. de 2025
Gary
Gary, viagem de negócios de 2 diÔrias
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
3 de jan. de 2025
Jared
Jared, viagem de 5 diƔrias
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
30 de dez. de 2024
Carl
Carl, viagem com amigos de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
24 de dez. de 2024
brad
brad, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
5 de dez. de 2024
Tony
Tony, viagem de 2 diƔrias
Avaliação de hóspede verificada da Expedia
4/10 - RazoƔvel
19 de nov. de 2024
kwamena
kwamena, viagem em famĆlia de 3 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoƔvel
17 de nov. de 2024
The new owners installed a new reservation software and didn't train the desk staff. My reservation was scrubbed and the clerk had to create an entirely new reservation with the day's prevailing rate. She was very apologetic but it took nearly 45 minutes to check in.
Jeffrey
Jeffrey, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
10 de nov. de 2024
My opinion of the property is not worth much as my stay was during a snow storm. I liked it very much!
Mark
Mark, viagem de 1 diƔria
Avaliação de hóspede verificada da Expedia
2/10 - Insatisfatório
31 de out. de 2024
Larry
Larry, viagem de 1 diƔria
Avaliação de hóspede verificada da Expedia
4/10 - RazoƔvel
29 de out. de 2024
** Misleading and they really don't care!
Hotels.com states there will be a $250 deposit when in fact the hotel insists on charging a $500 deposit. I spoke with the manager about the issue since my reservation had already been paid through hotels.com and was told either I paid $500 or my reservation would be cancelled.
I had stayed at this property many times before including 5 times in the past 12 months. The deposit had always been $100 and I have always received my full deposit back following my stay. I understand that they think hiking up the deposit will help change their clientele because apparently it had been over run with drug addicts. (There words not mine.) As a loyal guest with a clean track record, I find it insulting and unacceptable to be lumped in with and punished for the actions of other guests. A representative from hotels.com called and spoke with the front desk staff and confirmed the ridiculous $500 deposit. The representative requested contact by the hotel manager in order to get the information corrected on hotels.com website. That was 2 weeks ago and the website is still informing guests that they will only be charged $250.00 when in fact they will be charging double that amount. This hotel has access to information about their return guests as well as if prior visits showed cause for concern, they just chose not to consider that information and treat every guest as though they are sinister addicts. We wonāt be staying at this property on future trips!
Brian
Brian, viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
29 de out. de 2024
Some pros and some cons.
The bed was comfy, the room was big, the breakfast had a nice variety, and the staff were friendly. It was a good location for the sights we wanted to see.
The room was very old, dusty/dirty, and showed it's age. They reserve $500.00 on you credit card in case of damages. There were so many dings, stains, missing pieces on a door, linoleum coming up in the kitchen, scratches on couch cushions, a hug crack and repair in the bathroom sink. I felt like I needed to take pictures to prove how bad it was before us so they don't charge us.
Victoria
Victoria, viagem de 5 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
28 de out. de 2024
Good breakfast and rooms.
John
John, viagem em famĆlia de 17 diĆ”rias
Avaliação de hóspede verificada da Expedia
2/10 - Insatisfatório
17 de out. de 2024
Lisa
Lisa, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoƔvel
13 de out. de 2024
Apparently the people in the room above us NEVER slept and constantly walked back and forth and moved stuff around. Bad night for us trying to sleep!
Mary
Mary, viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
11 de out. de 2024
Seems like theyāre doing renovations. Our room was old/outdated. Iām sure itāll be better when renovated.
Stephen
Stephen, viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
6 de out. de 2024
Very good
John
John, viagem em famĆlia de 7 diĆ”rias
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
30 de set. de 2024
Schönes und ruhiges Hotel. Das Frühstück war auch gut. Jedoch könnten die Zimmer ein wenig geupdatet werden
Jana
Jana, viagem de 4 diƔrias
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
27 de set. de 2024
It was nice place but I think everyone there has a loud vehicle all night long
Sam
Sam, viagem em famĆlia de 4 diĆ”rias
Avaliação de hóspede verificada da Expedia
6/10 - Bom
26 de set. de 2024
We wanted to check in a bit early (1 hour early) and was met with a "Early Checkin-in Fee" of $15.00.
Victoria
Victoria, viagem romântica de 2 diÔrias
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
25 de set. de 2024
Bed was soft. Noise from the traffic was a bit loud, but I always bring ear plugs when I stay in unfamiliar locations. AC outlets were a little loose and donāt allow solid contact for phone chargers. Clean 80ās decor but are upgrading. Huge bathroom.