I’m going to start with the good.
Customer service - great, had a small issue with the key card activation and the gentleman was very accommodating
Safety - I like how they have the entrance to the rooms requiring a room card to be scanned in order to get in
Room size - it was a spacious room, I like the steamer they have to get the wrinkles out and the mirror was nice. The bed was very comfortable, I had adequate linens and nice fluffy pillows
Now for the bad.
Location - Right off the freeway, if you’re a light sleeper do not stay here. I was woken up so many times from all the semi trucks on the freeway and can hear them rumble, motorcycles, cars with bass and loud exhaust (I stayed on a Tuesday). Didn’t pack my earplugs
Cleanliness - first glance it’s clean.I started to notice little things. It looked as though someone dropped brown liquid and it splashed up on the wall down by the base of the bed. Appliances don’t seem to get swept behind.
Problems - the batteries on the remote died, tv would turn on but just snow. The bathtub did not drain when taking a shower. Could only shower for two minutes before needing to get out (grosses me out thinking whatever leftover pipe water comes up when it doesn’t drain). The A/C worked but it looked like it was falling apart on the plastic shell.
I stayed because I had a meeting the following morning. I was unable to shower, and was unable to sleep. They should offer earplugs. Some individually wrapped ones