8/10
The room could have been cleaner as their were cracker crumbs on the floor which tells me that, the room was not properly vacuumed.
There was no microwave in the room.
The bathrooms could use a serious upgrade as they were not the cleanest. The toilet was super old rusted and gross!
The showers have super low ceilings, therfore, if you are over 5'5 you would need to duck to shower.
Thankfully I'm 5'2 and there was an inch of space between my head and the ceiling.
I requested the top floor in which, the guy who appeared to possibly been management stated that there were no available rooms on the top floor.
I found that to be unbelievable as well as untrue as it was not a fully booked hotel!
For the money I paid, and for traveling from another state, I should've received what I requested as a Hilton honors member and guests.
Overall, staff were very nice! The phone in the room needs to be replaced as it was static when calling for a wake up call as well as, for a heater. Speaking of heaters, it was freezing and raining during my stay so I called to request heat however the staff mentioned that the heat will only pull out a/c and they brung me out a teeny space heater which was a joke! Please invest in bigger ones or here's an idea... how about not turning off boilers until July as this is Minnesota and it is known to not really become Summer until July. Smh
This is not a 4 nor 5 star hotel but rates as a 3 star in my opinion
Kimberly Kay
Viagem de negócios de 2 diárias