Me and my party had booked a window room. Upon arrival we noticed the window doesn't open, providing the room with no ventilation, and having the room feel damp and have an odor. The next morning we found a roach crawling into one of the beds, a pair of dirty socks under the bed, and that the TV did not work.
We got a new room upon request, not offered. A worker was sent to help us with the roach, but instead inspected the bed and left, not providing any help.
Most of the staff were nice, with the exception of one front desk worker who was particularly rude to visitors.
The key cards also often did not work to open the door, which had us often going to the front desk for a new one.
They have a large container of drinking water that my party often used, until discovering one day that it contained soap, causing our drinks to be bubbly and taste like lemon.
Overall, I would not stay here again. It did not feel clean, and after witnessing the roach crawl into the bed I was mortified.