Stayed 2 nights, have stayed here before and free breakfast, location, affordable price, and no parking fee were main reasons for booking here. First evening, no hot water, next night was water was okay. although dirty towel and paper baskets were removed, no bed turndown service the entire stay; had to call for new towels and more toilet paper and was told we could get those items at the front desk. Hotel keeping didn’t answer the phone, spoke with front desk and sent my son to get the towels and paper because we were told no one during nights to bring those to our room but did apologize. We booked an accessible room, which was spacious b/c my brother had knee surgery and needed room in case we had a chair for mobility, but tub was regular not roll-in shower. Beds were comfortable but pillows not so. We were on 5th floor, weird considering we booked an accessible room, usually those are on the bottom floor. Breakfast buffet was very well stacked with warm foods like scrambled eggs, sausage & potatoes as well as coffee, and cold options like 2cereal types, sweet danish, yogurt, apple & orange juice; also had bagels and sliced bread. breakfast area was very clean and well maintained. During the evening there is a sushi restaurant on the hotel property but we didn’t dine there and many dining options in the area, many within walking distance. Hotel has a pool and 24hr gym, didn’t use can say the conditions of those facilities. Staff was very friendly.