2/10
Honestly, I can’t believe that this facility is still in business. I was in their area for one night and did not realize that this is primarily an extended stay property. I did not feel safe where they put me which felt like it was back in an alley. The exterior of the facility is absolutely terrible. Rocks falling off the wall, overgrown broken fences rickety stairs. In the room, there was no soap. When I tried to call to ask about it, the phone didn’t work. The light in the bathroom didn’t work, there wasn’t a trashcan, the walls were chipped and filthy, and the curtain had clearly been torn apart by a cat. I used the facilities, grabbed my key and went back to the front desk. I told them I would not stay in that room given its condition. When I asked about the soap, I was told that because they are an extended stay facility they don’t provide soap! Perhaps they could put in a little 50 Cent bar of soap rooms for those customers who are clearly only staying one night! I had an appointment to get to so I couldn’t stay and talk with them, and was hoping that they wouldn’t charge me. But they did. Please see the pictures below. Absolutely the worst hotel experience I have ever had and I travel a lot.
Terry
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