2/10 - Insatisfatório
30 de jan. de 2026
We noticed that when we arrived not very may cars where in parking area, we asked the front desk gentlemen if they had just opened and he said it was under new management. Didnt think too much of it until we got to the room. The front desk area looked as of was newly renovated, however the hallways smelled like smoked, when we got into the room the phone system didn't work, and the water wasnt heating up. I thought it was because it was cold outside and it took some time for the water to heat up. Well that was not the case, in the morning we were by 6am and wanted to shower, the water never seems to heat up, I called the front desk and the nice front desk lady mentioned that they it might be the boiler as it was an issue but she would go up and check it. She came up water for the water to get hot, it never did she did mention that the manager was aware, its an ongoing issue and sorry but we had to wait til the maintenance person came in later thst day to fix it. I was on a time crunch and needed to leave hence the reason why I was awake so early. Dont ever stay there because they never offered an apology or a credit for having to take a super cold shower!
fabian
fabian, viagem de 1 diária
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