2/10 - Insatisfatório
2 de fev. de 2026
We weren’t notified when I booked that the pool wasn’t available! My kids were looking forward to swimming on downtime. If I would have know about the pool not being open, I would have booked someplace else! They didn’t tell us that until we walked down ready to go and that’s when we found out. Try doing that with 2 young kids! The room was nice when we walked in but then over our stay we started noticing things like mold in the bathroom, the fridge didn’t work, the thermostat didn’t work sometimes it would just turn off. The buffet breakfast wasn’t a thing on Saturday morning because “the hotel wasn’t full enough” is what we were told by the staff. The second night someone was smoking in there room(None smoking room) with the door open. I went and notified the staff because it was so horrible I smelt it in my room, they told the person they couldn’t have the door open. Nothing about smoking!
Christina
Christina, viagem de 2 diárias
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