2/10 - InsatisfatĆ³rio
2 de ago. de 2025
Never Stay Here
If the hotel hadnāt been prepaid, I would have left the moment I walked into the room. There were cracks in the walls, the toilet was loose and not connected to the floor or wall and ran constantly through the night, the refrigerator didnāt work, and there was a pubic hair on the shower wall. The bathroom door looked like it had been chewed on by a rat.
Later, the air conditioner started making loud, disturbing noises, so we asked to be moved to another room. While that room was slightly better, the air conditioning still didnāt work, and the comforter was torn open with stuffing hanging out. My children even asked, āWhy are we staying somewhere like this?āāwhich says everything.
I would never recommend this hotel to anyone, and I strongly urge the corporation to conduct a site visit to evaluate the condition of this property.
That said, I want to commend the front desk employeeāher name was either Vanessa or Brittany. She went out of her way to help us and did everything she could to make us feel comfortable. Her professionalism and kindness deserve recognition, especially given the circumstances and condition of the hotel.
Timothy
Timothy, viagem em famĆlia de 2 diĆ”rias
AvaliaĆ§Ć£o de hĆ³spede verificada da Hoteis.com