The towels were old and frayed, the carpet was stained or dirty, the bathroom walls were dirty, and the shower curtain was also dirty. There was no hand soap or lotion in the bathroom; according to the front desk, these are only provided upon request. They don’t have key cards to access the rooms; instead, they give you a key with a large keychain, which must be left at the front desk when you leave because it is too inconvenient to carry. Breakfast is not included and costs 18 euros per person, which is not worth it, as it only includes a couple of breads, ham, a slice of cheese, coffee, a yogurt, and fruit. During breakfast, the tables are brought from somewhere and then removed when breakfast time ends. The waiter also acts as a bellboy and, during some shifts, works at the front desk. The air conditioning doesn’t work; according to them, it is not provided because it’s winter, and only heating is available, even though the room temperature is unbearable. A few days before, I stayed at a hotel in Rome where both options were available, even in winter.
