InterContinental New York Barclay, an IHG Hotel

Hotel maravilhoso, muito conforto e excelente atendimento. Destaque para todos os itens. Quero voltar.

Estávamos hospedados em três pessoas, eu, minha esposa e minha filha de 3 anos. Todos os dias tive que pedir toalhas adicionais, pois nunca tinha 3 tolhas.

Hotel com o padrão da rede Intercontinental, bem situado em Manhattan, a duas quadras da 5a Avenida, longe da confusão da Times Square. Quarto confortável, porém o frigobar tem pouco espaço livre (e se vc mexer nas bebidas o hotel cobra pq tem sensores). O único problema é que o hotel cobra US$ 30,00/dia, por quarto, de taxas obrigatórias, sendo que vc pode usar US$ 25,00/dia com alimentação no hotel. Pouca flexibilidade com horários de check in e checkout. Concierge muito atencioso, nos deu boas dicas e fez reservas. O hotel recebe encomendas sem qualquer custo adicional.

Localizacao provilegiada, a poucos passos do Grand Central Terminal e da 5th Avenue. Hotel bonito, agradavel e otima acomodacao. Com certeza sera minha opçao na proxima viagem a NYC.

boa recepção e serviço simpaticos boa loacalização

Love it front desk very polite and responsible 🙌🙌 Definitely we will be going to stay here again

The Hotel was very clean, they are still charging an amenity fee although all amenity are closed which I found strange this should be waived. The service is a bit lacklustre at the moment possibly due to the current restrictions, they have a member of staff outside most of the day who just chats on his phone instead of greeting you as you come and go. Second night I had a problem with a guest in the room next door playing loud music and shouting past 11pm, not blaming the hotel I was just unfortunate and the current restrictions means people are looking to carry on their night in hotel rooms.

No services at all. No restaurant, no gym, no pool. Great location

I was really excited about my stay at this hotel. We had Deluxe room with king size bed with no view. Room size was okay not too spacious. the toiletries in the bathroom were good quality and I appreciate the hand sanitizer in our room. The thing I don’t like was that they do not have mini bar or refrigerator in room. Their kitchen is closed and they are not providing any in room service. As there was no refrigerator we had to toss our left overs the first night. After that we just went out for dinner and didn’t bring any perishable food back in our room. I asked the lady at front desk that we do not have a refrigerator/ mini bar in our room. She was like bcz of Covid mini bar is unplugged and refrigerator can be installed on request. I asked her how much time that will take to install and her answer was I don’t know. I will submit the request to engineering department and they will take care of it. It’s weird if you are working at the hotel you should at least know how much time it takes usually to get things done. But giving an answer I don’t know was not much helpful. Don’t know why people work in service industry if they have an attitude problem.