6/10
Beautiful hotel, beds very comfortable, rooms very clean, however I had one major problem. At this hotel they did not take CASH. It was not stated on the site or in person when I arrived. I found out when I went with my companions to eat dinner. The bill came and I tried to pay in cash and could not. I was told I had to charge it to my room. Luckily I had money to move around but what if I had not the money on my card because I brought cash. The waitress brushed me off when I asked about this policy. Then I went to the front desk to ask where this policy was stated. With an attitude she pointed to a 4x5 sticker on the back of her monitor that apparently I was supposed to know was there. It would have been so polite if the hotel would tell their clients about this policy before or at the time of arrival. If a hotel have a policy that involves MY MONEY, I want to know up front so I can adjust accordingly and not be caught off guard after I eat a meal and e need to pay for it.
Karen
Viagem de negócios de 2 diárias
