After a last minute cancellation at another hotel nearby, Ian, who was working the late shift on Saturday 6/14 at the Sheraton in Towson, well let me just say that he is a ROCKSTAR!! He was Incredibly helpful and swift in getting us the last available double queen bed room for the night. This place is impeccable. Extra spacious rooms, the walls smell like Vanilla?!!! (: We will be returning. Strongly recommend for friendly and experienced staff, extremely clean environment and sizable beds. 10/10 overall experience, not exaggerating!! Absolutely wonderful! THANK YOU!