6/10
Not a four star, at least not in what comes to service. Not understanding that the front desk is the face of the house and the first impression the guest receives is key is a mistake.
The girl that takes over on the afternoons/nights, should really not be there. Getting answers to questions like "that's not my business, i'm just doing reception, ask someone tomorrow" is a bit too much, makes you feel unwelcome and antagonized. Not what you want on holidays.
More, a four star without a 24 front desk?
The location almost saves the deal, but then you realise the rooms have connecting doors (to each other) that are not insonorized...
Overal, not worth the price.
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