2/10 - Insatisfatório
5 de jan. de 2026
I am extremely disappointed with my recent stay. The hotel allows flyers from third-party businesses to be distributed to guests, and unfortunately one of these businesses appears to be running a scam. Trusting that anything promoted inside the hotel would be vetted, I ordered pizza using one of these flyers.
The delivery arrived late, charged more than the listed price, and did not include the full order. Despite raising the issue, it was never properly resolved. Even more concerning, a week later an additional $400 was charged to my credit card without authorization.
It is unacceptable that a brand like Hilton would allow unverified or unethical businesses to advertise directly to guests. This creates a serious trust and safety issue. Guests should not have to worry about being scammed by services promoted within the hotel itself.
I strongly urge management to review how these businesses are approved and to take responsibility for protecting their guests. Until this is addressed, I cannot recommend staying here.
Saurabh
Saurabh, viagem de 1 diária
Avaliação de hóspede verificada da Hoteis.com
