The front desk staff were very unhelpful, non-responsive when issues arose, and generally were more interested in watching TV while on the job than helping guests. The hotel is surrounded by sex shops, sex workers, and unsavoury characters as soon as you exit the door - which we were completely unaware of until we arrived for our stay (and quite frankly the hotel tries to hide). Every time I stepped out of the front door in the evening I would be approached by sex workers trying to solicit their services - gross.
The room was very small and had not been well kept up - many items were damaged (floors, walls, furniture etc). One should expect more for a 4 Star property.
The wifi never worked at the hotel during our stay.
The only aspect of the property which was decent is the general area around Montmartre - which is lovely, although the street that the property is on is quite unsavoury especially for families.