2/10 - Insatisfatório
18 de jul. de 2025
If I could give this place 0 stars, I would. My family and I had a terrible stay here and ended up leaving early. It was very difficult to communicate with the property and received little assistance when we arrived for check in. We stood outside of the apartment building for 45 minutes before hearing back from the property. It was clear the apartment had not been cleaned. The comforter had stains and was dirty. Luckily we were able to get ahold of someone to bring us a new comforter. To top it all off, the second night we were there, we discovered bed bugs. We reached out to the property to let them know we would be leaving early and that we would like a refund for our stay. We even sent pictures of the bed bugs. Never heard back from them. We had to spend a good chunk of our vacation attempting to wash and disinfect all of our clothes at the laundry mat. The least they could do is reply to us and offer a refund. I will be contacting Expedia for further assistance, unfortunately. I would not recommend this property for your stay.
Yvona
Yvona, viagem em família de 3 diárias
Avaliação de hóspede verificada da Expedia
