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"Excelente servicos"Avaliado por um hóspede do hotels.com em 12 Jan 2012
Com certeza um excelente serviço, com atendentes prestativos e simpaticos, recomendo aos usuarios, fui muito bem atendido
Avaliado por um hóspede do hotels.com em 24 Nov 2011
Este hóspede não deixou um comentário.
""Avaliado por antonio de "sao paulo" em 4 Nov 2011
Retornaria com certeza.
Avaliado por um hóspede do hotels.com em 22 Out 2011
Este hóspede não deixou um comentário.
"Hotel Four Points em Toronto"Avaliado por Newton de "Recife-PE" em 18 Out 2011
O Hotel é muito bom, na beira do lago e próximo a cidade, possui um bom estacionamento (pago) que para quem vai de carro é importante, com GPS se chega a quaquer lugar da cidade em pouco tempo. Recomendo este Hotel sem dúvida.
Localização.
Situado no coração de Toronto, o The Fairmont Royal York é ideal para negócios. este hotel está a uma pequena distância de Roy Thomson Hall, Metro Toronto Convention Center e Air Canada Centre. Também estão nas proximidades Toronto City Hall e Nathans Philips Square.
Atrações do Hotel.
O The Fairmont Royal York possui uma academia de ginástica, piscina interna, uma jacuzzi e sauna a vapor. Este hotel de 4-estrelas apresenta comodidades de negócios como um business center, sala de reuniões para grupos pequenos e sala de conferência/reunião. Este hotel Spa oferece um restaurante, uma cafeteria e bar/lounge. O estacionamento para hóspedes é de cortesia, porém está disponível por ordem de chegada apenas (custo extra).A equipe do estabelecimento pode providenciar serviços de casamento, serviços de catering para eventos, serviços para eventos corporativos e serviço de limousine/town car. As comodidades adicionais do estabelecimento incluem piscina infantil, um spa e sauna seca.
Quartos.
Os 1.365 quartos com ar-condicionado no The Fairmont Royal York incluem minibares e cofres. Os quartos possuem uma vista da cidade. As TVs LCD de 32-polegadas estão equipadas com canais digitais, Vídeos sob pedido e videogames. Todas as acomodações oferecem mesa de escritório, jornais de cortesia e telefones com linha externa direta com secretária eletrônica. O acesso à internet de alta velocidade com e sem fio é fornecido mediante uma taxa. As camas possuem colchões pillowtop e roupa de cama premium. Os banheiros oferecem chuveiro/banheira combinados, telefones, roupões de banho e produtos de toalete exclusivos. As comodidades adicionais incluem cafeteira/bule e espelho para maquiagem.As seguintes comodidades estão disponíveis quando solicitadas: geladeiras, microondas e preparação das camas para dormir. O serviço de limpeza está disponível diariamente. Os quartos do The Fairmont Royal York são para não fumantes.
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política do hotel.
Identificação oficial com foto, o número do cartão de crédito ou depósito em dinheiro são necessários na hora do check-in para despesas ocasionais.
Pedidos especiais estão sujeitos a disponibilidade ao fazer o check-in e podem incorrer em taxas adicionais. Tais pedidos não podem ser garantidos.
**Estas comodidades podem estar disponíveis apenas em alguns quartos ou apartamentos. Algumas comodidades podem incorrer em taxas adicionais.
Esta informação substitui todas as outras informações na descrição deste estabelecimento que se refira a estas comodidades.
Um estabelecimento Ecológico/Sustentável- Certificação de Terceiros
Este estabelecimento participa do ECO Certification, um programa de Certificação de Terceiros que foi certificado independentemente. Este programa mede o impacto do estabelecimento em uma ou mais das seguintes áreas: comunidade, herança cultural e economia local. Uma avaliação objetiva das práticas de turismo sustentável deste estabelecimento foi realizada por um auditor independente do programa de Certificação de Terceiros.
O The Fairmont Royal York possui um restaurante no local. Serviço de quarto 24 horas está disponível.
Piscina interna, piscina infantil e uma jacuzzi estão presentes no local. Outras instalações recreativas incluem uma academia de ginástica, sauna seca e sauna a vapor.
As atividades recreativas listadas abaixo estão disponíveis no local ou nas proximidades; possível cobrança de taxa.
As seguintes taxas e depósitos são cobrados pelo hotel no momento do serviço prestado, ao fazer o check-in ou o check-out.
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política do hotel.
Identificação oficial com foto, o número do cartão de crédito ou depósito em dinheiro são necessários na hora do check-in para despesas ocasionais.
Pedidos especiais estão sujeitos a disponibilidade ao fazer o check-in e podem incorrer em taxas adicionais. Tais pedidos não podem ser garantidos.
"Road work & Construction"
How long will this take the only thing inconvience was that you cannot get to the parking garage hope that this do not take long
"The Fairmont Royal York Hotel"
This elegant, historical, comfortable, close to everything location is my hotel of choice when in Toronto. I recommend this for all your hotel needs when there.
"Tops"
This hotel is all about class and location. I wont stay anywhere else.
Este hóspede não deixou um comentário.
Este hóspede não deixou um comentário.
Este hóspede não deixou um comentário.
"great hotel , dissapointing rooms"
hotel and services were great but the room was extremely out of date and small. have stayed at several hotels in the area with much nicer and larger rooms for far less. Wont be going back again
"Cramped rooms without any sound barriers"
The rooms are tiny. The neighbours were up all night yelling and swearing and their noise kept us up all night. Then in the morning the neighbours on the other side of us were making noises we could hear EVERYTHING! Have stayed there before, and knew rooms were small, but the noise was unbearable. Bad nights sleep and not feeling rested the next day […] makes it difficult to enjoy the weekend away. Leia mais
We are so sorry for the noise disturbance. While the majority of our guests are quiet and considerate, our security team is always ready to assist with any noise issues our guests report. There is a button on our phones that will allow you to connect to this team quickly and easily.
Resposta para The Fairmont Royal YorkEste hóspede não deixou um comentário.
"Fairmont Royal York Toronto -"
The location is a bit removed from most attractions, but it is fairly central, and the posh atmosphere is enjoyable. In terms of proximity, it is a quick cab ride or drive to most places you may wish to visit (it is near the public transit system as well.) The hotel is quite comfortable, though the rooms are not particularly large. My only real complaint […] is that it was difficult to find parking on my own. I would have had the valet do it but the lineup was enormous and they weren't moving particularly quickly. Leia mais
"Very Accomodating"
Great hotel, treated with class, and the best pizza hut I've ever had. Upon checkout, Valet parking was 20 minutes late, but they were busy. Not the best 4 star hotel but close thanks to its great service.
Este hóspede não deixou um comentário.
"Showing its Age"
Great Location - some stand out service but it is starting to show its age and I am starting to prefer modern and sleek to old and grand. The location is outstanding and the hotel has a special place in my heart so I will return but would always recommend with that caveat
"Time for an upgrade"
For a hotel that has a perception as being prestigious, the quality of the room didn't leave me with that impression
"Fairmont Royal York Toronto"
We had an overnight stay. The room was quiet, comfortable bed, nicely updated. Check-in was quick and simple. Valet service took less than 5 minutes. The Fairmont met our expectations. We would stay there on our next trip.
"The Fairmont Royal York"
Guess we expected more from the grand old dame. Weren't thrilled with our stay. It was OK, not great. Breakfast buffet was great.
"The Fairmont in Toronto"
The Service is Awesome!
We were not aware that the hotel was under rennovations, the pool and hot tub were unavailable for use although they offered use of a pool and hot tub at near by locatins not as cnvenient as on site. Room was clear however hair dryer and tv wre broken. Staff was very courteous and repaired tv right away and replaced hair dryer. Hotel valet parking was […] expensive guess that is the cost of things in Toronto. Hotel has great access to Air Canada Centre and underground to Eaton Centre and other shopping. Leia mais
To maximize the value of the health club and fitness centre experience, we close this area for a few weeks each year to conduct preventative maintenance, deep cleaning and an overall “refresh”. We are so sorry for the inconvenience this caused. The pool is now open with no planned closures in the immediate future. Up to date information is always available on our website (for pool hours please visit our guest services/spa-health club page). We also apologize for the problems with your room’s tv and hairdryer and are glad that our staff quickly addressed this.
Resposta para The Fairmont Royal YorkEste hóspede não deixou um comentário.
"Royal York"
Just fantastic!
"Leafs take Red Wings"
Stayed at the Royal York mainly because of it's proximity to the ACC. We were in town to catch the game. the hotel is somewhat dated in areas but it was good value for the money. Parking location and getting to and from the lot leaves a bit to be desired.
"The Fairmont Royal York in Toronto"
The staff had greeted as very well, the room was clean, the new year set up of making sure their were no parties or strangers entering upstairs was fair. the curtains in the room are the only complaint that they don't close fully so in the morning the light shines through.
Este hóspede não deixou um comentário.
"Royal York Toronto"
Located in a great part of down-town Toronto...an endless list of entertainment possibilities. The hotel was beautiful, but the room was very small! My son-15 y/o-and I were very disappointed that the fitness facility was off limits to him!!! We won't be back.
Unfortunately only guests aged 16+ are able to utilize our fitness room and we apologize for your feeling of disappointment with this policy. We value our young guests and this is strictly a precautionary measure. Patrons of all ages are welcome to use our pool, however guests under the age of 12 must be accompanied by an adult at all times. Additional information is available via our website under Guest Services, Spa/Health Club.
Resposta para The Fairmont Royal York"New Years Lowers Class"
Love the hotel, always have. But room that I was given was less of a joy to the previous ones. Bathroom being the size it was was a dissapointment. A staff lounged on a side table which I passed a comment to her that it wasn't a chair. I maybe should have kept my mouth shut but after she stood up and I passed. I turned around to her sitting back on […] it. I felt the class of the hotel I was thrown out the window at that moment. I know New Years is a busy season and staff is overworked but standards still need to be met. The Fairmount Royal York should achieve them all the time. Unfortunately not this time. Leia mais
Thank you for alerting us to our colleague’s unprofessional behavior. We agree that our service standards must be upheld at all times and have discussed your review throughout the hotel to ensure that our team utilizes designated employee areas when in need of a quick break.
Resposta para The Fairmont Royal YorkEste hóspede não deixou um comentário.
"Great place to stay on NYE"
The Fairmont Royal York hotel is a place I have often glanced at thinking about how beautiful it must be. New Year's Eve 2011 was my first time in that luxurious hotel. I was impressed by the splendor in this hotel. What a magnificent place to spend a night! I have already recommended this hotel to family and friends. I hope to return in the future […] . Leia mais
"Nice hotel, no water pressure"
Absolutely horrible showering experience in the room. No water pressure at all. I should have showered in the health club facilities. Besides that, decent hotel with a nice health club.
Este hóspede não deixou um comentário.
"Could have been better"
I find that the cleanness of our room was not taken care of promptly enough
Este hóspede não deixou um comentário.
"Fairmont Royal York Hotel In Toronto Canada"
Returning guest. Friendly employees. Peaceful and classy hotel. Very accommodating. Close to many main shopping centers and restaurants. If you like renaissance style this is the place for you.
Este hóspede não deixou um comentário.
This was my first time staying at the Royal York. The hotel itself was very nice, clean and good value. My only critisizm would be the Hotel employee coming to check the mini bar after I was already checked in and in the room.
Este hóspede não deixou um comentário.
Este hóspede não deixou um comentário.
"good location"
Fairmont Royal York in TO has a great location next to Union Station but the rooms are just adequate. Not much space or luxury to speak of.
Este hóspede não deixou um comentário.
Este hóspede não deixou um comentário.
Este hóspede não deixou um comentário.
"Great experience"
The customer service was outstanding.Felt very much at home.
Este hóspede não deixou um comentário.
"comfort and style"
an excellent location across from the train/go station. walking distance to many fine restaurants and bars in the area. staff were friendly and helpful.
"Nightmare Before Christmas"
Booked a Deluxe Room and nothing could be further from reality. Handles hanging off the door, torn wallpaper repaired with tape, a 12 inch deep closet, dripping shower, and a tv that did not work. The response to a complaint to the front desk- have a free breakfast! They did not care and a subsequent apology and offer of a free night at such an arrogant […] hotel did not help. I suspect the reality was that the hotel was full because of Christmas parties and my wife and I were in an overflow room awaiting renovation. They hoped we would not complain and if we did, that we would accept their insincere offer of a free meal and go away. As I said in my complaint to the hotel directly, I have had better stays at motels during hockey tournaments with my son and for a lot less money. Leia mais
We were very sorry to learn of this reviewer’s experience. This guestroom was in no way indicative of our normal standard of quality and an alternative guestroom should have been offered. We are thankful that this reviewer voiced concern while in-house and followed up with us directly, enabling us to address the condition of this guestroom as well as our shortfall in service. We regret that our gestures of apology were not meaningful.
Resposta para The Fairmont Royal YorkEste hóspede não deixou um comentário.
"Disappointment"
I've been waiting so long to stay at this hotel and we finally did on Saturday night. Our TV was broken - we called to have it fixed but no one came and our shower was more of a drip than a shower. The bathroom fixtures were corroded and just plain run down. The bed was comfortable and the room service we ordered was delicious but the standard of the […] room was more than disappointing. You hear so much about this hotel on the news one would expect much more. Leia mais
"Very satisfied"
Customer service to everything was very good. I have no complaints about the hotel whatsoever and would stay again. Highly recommended
Este hóspede não deixou um comentário.
Este hóspede não deixou um comentário.
"Location, Location, Location...."
Contrary to popular belife the Royal York Hotel is far from old world charm. The rooms are severley dated and the plumbing tells tales from the 1920's. This hotel only has appeal because it is a hub of activity, right across from the busy bustling union station and acess to Toronto's underground city called "path" the Royal York has an advantage of […] getting guests in. They really need to start competing with some of the more updated "nicer" hotels in the area. I was pretty grossed out by the bathroom, however I only had to contend with one night I put my differences aside. Other than thoes few complaints there is nothing much else "good" or "bad" to say. Next time I will think more about my surroundings and less of the convinience when choosing a downtown hotel. Leia mais
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