Galleria Park Hotel, a Joie de Vivre Boutique Hotel - San Francisco 37.78983, -122.4037

I stayed here because of the great reviews but was very disappointed with the overall quality of the hotel decor and amenities. The price was about the same as the Westin hotel (with heavenly shower and bed) but was nowhere near as nice. The lamp shades in my room looked like they had huge water (or whatever) types of stains splattered all over -- not sure what even went on in that room. Staff was horrified and was very accomodating and moved me to another room but many of the shades in the new room also had the same issue. Staff decided that it was a "pattern" on the shade...but i would say a very unfortunate choice of decorating (and there was no pattern to it). Also, the air conditioning unit was right under the window and curtains had to be pulled around the air conditioning unit to block out the sun so the air only blew behind the curtains. Worse part was that the clunky air conditioning unit went on every 10 minutes with a loud noise (no exageration), would run for about 10 minutes and then the unit would shut down and restart again. Made it very difficult to sleep with that noise every 10 minutes so i had to turn it off for the night. I checked out the next day early and moved over to the Westin. No comparison for similar price!!! Apparently the Galleria Park Hotel has recently been renovated but i think they should have spent a bit more on the upgrades. On a positive note, the breakfast room service (goat cheese/spinach/mushroom omlette) was one of the very best hotel breakfasts that i have had and very reasonably priced! Staff was also very accomodating throughout the hotel and the complimentary wine in the lobby at night was a very nice touch.

Good location, close to Union Square but quiet, convenient transportation. Very good and warm services and personnel. We booked a two-double bed room, it's not a big room but very clean, bright and beautiful. Their restaurant MIDI also provides good food. Both the hotel and restaurant are a little expensive for young travelers or students, but they are worthy of the price. Overall, we had a good experience - in our first time to visit SF.

We enjoyed our stay at the Galleria Park Hotel. The location couldn't be better. They serve wine in the evening and coffee in the morning. The staff is extremely helpful. My only complaint is the room we had was very, very small. If the room was larger our stay would have been perfect.

Located within walking distance of Chinatown and Union Square, this is a great hotel for the price. Comfortable room, good service and delicious food for room service from the restaurant downstairs.

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The location and price of this hotel were great. It was centrally located to many of the sites downtown with Muni and BART stations nearby. The entire hotel was clean and recently renovated. Service was also excellent from the friendly staff. They held our bags for free after checkout so we wouldn't have to lug them around before our 6 PM flight. The bedroom was large enough for a queen bed, small desk, 2 night stands, a corner chair, and a dresser/TV stand. I don't expect a large bedroom in a hotel when I will be out most of the time anyway, but the room felt very cramped. The ceilings were very high though (probably 12' or 14') giving the illusion of more space. Our room was in a terrible location right next to the elevators and the utility closet. Lots of noise penetrated the door and walls including guest traffic, elevator bells, and housekeeping going in and out of the utility closet all night and morning. Light sleepers beware! The bathroom was incredibly small. Our bathroom had the smallest shower I've ever seen! I hit my arms on the shower walls several times during the 3-day, 2-night stay. Although the interior is nicely decorated, the building seems to be quite old with poor ventilation. My girlfriend and I woke up with sore throats both mornings. I would only recommend this hotel if you are traveling alone. The location and price are great, but the room and especially the bathroom were too tight for two people.

Very nice hotel in good location for walking around SF.

Intimate hotel in a great location. Clean and pretty quiet. Nice service

This hotel is quite nice. The bed was comfortable, soft and not anything like you expect with hotels, which usually have hard beds. The hotel staff was helpful and courteous. This hotel is located right in the heart near Union Square with shops, eating, and transportation at your finger tips. A great stay!

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All of their employees were great, very friendly. It was nice having a bar in the hotel; although we didn't make it, the happy hour seemed very popular. Decor was nice - some of the facilities like the bathtub were older and had very obvious signs of use. The only thing that was a draw back for me was that there was old broken glass (chunks and small shards) on the floor between one side of the bed and the nightstand. We spoke to the concierge about having it cleaned by the cleaning staff but this did not get done. The next day before we left for the day, i made sure to move the nightstand well back from the bed, tucked in the bed skirt and left the bedside lamp on - that seemed to do the trick. The broken glass was a major turn off. If you're looking for something close to Union Square and a bit a way from the Tenderloin, this hotel is great.

The hotel is conveniently located but very noisy, lots of street noise. The rooms are like closets, very small.

this hotel is amazing and gthe location is perfect. The staff is wonderful and so helpful. It is an amazing bargain in San Fran

every member of the staff was friendly, efficient, and very helpful...it was a great experience!

Room was small, but functional. Excellent location. Would definitely stay there again.

Location is excellent. Staff is accommodating. This California regional chain tries to be a little fun - particular feature is "outdoor park" on third floor. Slow but free and adequate internet access in rooms and lobby (in keeping with boutique, small chain practice - only big guys charge for wifi). Good central location need Union Square, BART, Embarcadero, Chinatown, Financial District, etc

Left my phone charger, plugged in behind the bed. Called the same day, they said somebody from housing would check the room. Maid called three days later and said it wasn"t there. Ha. goood bye.

Left my phone charger, plugged in behind the bed. Called the same day, they said somebody from housing would check the room. Maid called three days later and said it wasn"t there. Ha. goood bye.

Very comfortable hotel and excellent value!

We loved the Galleria Park Hotel. Beautiful lobby area. Staff was friendly, knowledgeable of the area and efficient. Room, although small, was beautifully decorated. Bed was very, very comfortable. Thank you

This hotel was great. Walked to everything: Moscone Center, Union Square, Nob Hill, Ferry Building, etc. Great restaurants within 10 minute walk in all directions. We had a suite on the corner which was great, but alot of street noise. We chose to put up with that instead of having an interior room.

Galleria Park Hotel was a nice surprise. The location was great - within easy walking distance of the Union Square area, Chinatown and the Bart. The bathroom was also a nice surpise - with tiny floor titles, an nice big size, and squarish shape and windows. The housekeeping was good - room was clean. Decor and color were comfortingly blue and white. Hotel desk staff were friendly as well and willing to address issues. It was an excellent 5 night stay. The only issue is the slow internet service. I couldn't access it even with the network cable in the room. At the business center, computer use and printer were free but it took 30-40 minutes to check in and print a boarding pass for my return flight. Fortunately I had access to the internet at another hotel that was hosting the convention I was attending.

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The location was perfect for us: Safe-enough neighborhood right between union square and the financial district, just two blocks off of Market, and within a short walk to the convention center. Also close to great public transportation and attractions. Room was a bit small, but very clean. It's an old hotel with new furnishings. Exercise room had at least 3 cardio machines. Cable and HBO. Mini-fridge (half-stocked with minibar). Free internet. I've found a few good deals in SF in the past, but this one is my favorite so far. 3.5 to 4-star quality and amenities.

The hotel exceeded our expectations. The room was small but well equipped and comfortable. Ask for an inside room - it really cuts down on the street noise. The location was terrific - near Chinatown, Union Square, museums, and a number of good restaurants. The nightly wine bar was an unexpected pleasure. Definitely a place to which we will return.

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For the price I paid, I have to say that the hotel was pretty good. Had I paid more, it would have been difficult to overlook some of the issues! One thing that I was very unhappy with was the shower - the heads are WAY too low. My room was also very noisy as it was directly over Kearney St - Garbage trucks come through @ 4am...! Be sure to request a room overlooking the court yard & this shouldn't be an issue. Overall for the price, location & decor - not bad at all....

Wonderful hotel, and amazing price. Have stayed in the area several times, this hotel is smaller, but offers a much more personal experience, we were greeted by multiple employes every time we entered the lobby. Rather than a large corporate machine feel, it felt like a little boutique hotel/family owned. Well renovated, very current and modern decor, much more appealing than other hotel chains in area. Room didn't have lots of extra space, but downtown hotels usually don't! Service was amazing and friendly, great coffee and wine receptions every morning and afternoon. First time to stay at a Joie de Vivre hotel and would look for them gain in the future!

I wasn't sure about the location of the Galleria Park, but, I was pleasantly surprised at how easy it was to get in and out of. The staff was exceptional! Not one person was rude in ANY way! Everyone was helpful and always had a smile on their face! We will definitely be returning. Just a few blocks off of Union Square and walking distance to the Financial District too! The wine reception was a very nice touch. My only regret is that were unable to try Midi's, the onsite restaurant...next time for sure! Looked, and smelled, great!

We really enjoyed our visit to SF...picking a hotel on-line is sometimes a bit "scary", but this one met and/or exceeded all our expectations. We loved the ambiance - esp the wine hour! The King Sized bedroom was a bit small, but we were not in the room all that much anyway. Clean and the hotel staff was very courteous and helpful.

I booked this hotel because my usual haunts in San Francisco were unexpectedly pricey. I had not heard of the Galleria Park, but now that I have, I will book here often. It's a charming hotel with a very good restaurant (Midi) on a nice shopping street, an easy walk to the Embarcadero, Chinatown and other destinations. Very nice.

The hotel is in a great location...you just can't beat it! The rooms were rather small, but clean and the staff was friendly.

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This hotel is perfect for sightseeing San Francisco. It is close to Muni and within walking distance of Chinatown, North Beach, South of Market, and the Ferry Building. It has a beautiful elevated outdoor garden, ideal for a leisurely time reading.

The hotel was in a perfect location for most of what we wanted to do while in San Francisco. For the price, I thought the rooms were nice and the beds were very comfortable. Rooms are on the small side, but that is to be expected in a boutique hotel in an old building. The only complaint I had was that a few of the front desk attendants were rude. Most of the staff was friendly and helpful, with the exception of those two people. Overall, a great choice. I would definitely stay there again.

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The hotel is in a great location near union square. Staff are freindly and helpful and I loved the way the hotel was decorated. My room was comfortable (esp. the bed) and the en suite was as good as the bedroom - a great place to stay in gorgeous city.

Overall an excellant place to stay. The staff was helpful & friendly. The room was very comfortable. For SF the price was reasonable.

I was really happy with this hotel, especially for the price we paid. I freaked out a little when I walked in the lobby and saw that they allowed dogs, but the hotel was very clean, no icky pet smell, and you couldn't really tell there were animals around at all. The room was a little small, given that they had a super-sized king bed in it, but it was beautifully decorated and the bed was comfortable. Not the most interesting location, but very convenient. I would definitely stay again.

Room and lobby decor was very nice and concierge resources were very friendly and helpful. Room was small but what we expected in San Fran. There was a nice outdoor area and small running track on the 3rd floor.

My husband and I went to San Francisco for our one year anniversary. We booked the Galleria Park Hotel based on the price and pictures posted on hotels.com. From the moment we arrieved the staff treated us like royalty. They were so helpful and warm. One of the tings I loved was each employee had a quick do's & don't, must do/see & don't waste your time with, along with other great information printed and displayed in frames for hotel guests to read. Really cool to read what eachemployee said! Overall, we loved the Galleria Park Hotel and would recomend it to everyone! Thank you!

The staff was so friendly and helpful in selecting restaurants and sights to see. ust a block walk from the Mntgomery BART stop, it is convenient to Union Square shopping, Chinatown, cable car access, and major bus routes. Some surprises were the free wine-tasting everyday from 5:30-6:30, the large room and very comfortable king bed, the rooftop zen garden, the art-deco decor and, again, the amazingly friendly staff. I have to give just two slight dings - 1) the A/C unit in the room was difficult to regulate. It would go on and off during the night and sometimes woke us up. 2) not a great internet connection in the business center, but the wifi reception in the room was good. 3) I ding every place where there is no fan in the bathroom. But other than this, I would 100% recommend this place to anyone, and we will stay there again should we revist SF.

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Staff was fun to talk to and very helpful.

Wonderful hotel with an outstanding location. From the time we were met curbside by a smiling Maria and checked in by a friendly Sara, we knew this would be a great stay. The breakfast at the restaurant was good and the staff very attentive. We can hardly wait for a return visit!

Accomodating staff always ready to help! Loved the wine hour and chance to meet others staying at the hotel. The rooms are small but we managed very well with two big suitcases! The location isgreat...only a block from BART and close to all major forms of transportation! I would go again in a heatbeat!

The hotel location is very convenient--lots of restaurants and attractions within walking distance. The room and the bathroom are small however the space is well utilized so there's plenty of room for your stuff and it doesn't feel cramped. The decor was fun and the room was spotless!

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Room was very comfortable. Hotel provided many unexpected extras, such as a room safe, rooftop garden and wine tasting, in addition to 'expected' perks such as a small business center and fitness room.