Leonhard Apartments Vienna

I had serious issues trying to find this apartment and the area and locate the person to check me in. In fact the location they sent me I couldn't find the apartment at all and they didn't tell me how to find their person to give me the key. I ended up booking elsewhere but they charged me full price for 4 nights on one room and 2 nights on another room. As well, a man tried to entice me to his apartment with him, claiming he was the owner and when I refused he got very vocal and upset yelling at me. I didn't feel very safe in the area at all. They were very difficult to deal with and I would suggest you remove them from your site. I am a very regular hotels.com customer as I basically live on the road for work right now and use your app almost every day, spending tens of thousands of dollars each year with you. I am going to dispute these charges with my credit card company and I would appreciate your support on this as well. It cost me over $1200. for a place I couldn't even find.

Vienna is a very expensive city but this place is great value for money. Close to the tube, quiet and perfect for a group of friends in holidays. I would only improve the quality of the pillows. They were rather flimsy. Other than that, would definitely recommend and return here.

Lovely apartment. Very comfy. Was unable to use the TV though everything was in German :0(

Nice and clean place to stay at, walking distance to town. The only downside was the check in as there were not clear enough instructions and it was only down to the help of the neighbour we managed to find the right person.

Good